topic Google Assistant on phone responds in duplicate and minutes later in Apps / Account

Google Assistant on phone responds in duplicate and minutes later

thedriver — Sun, 24 Apr 2022 08:11:39 GMT

This is happening very frequently, maybe not everytime, but a lot of the time...
I'll ask Google something, my Hub will answer, then minutes later my phone will respond to the same request. This can be anything, playing music, telling the time, weather etc.
Example: I ask my Google Nest Hub to set a timer for a period of time (ie. 1 hour) which it does, but sometime later (ie approx 2 minutes and 30 secsonds later) the Google Assistant on my phone (which might be on the counter next to the Hub or in the lounge room) will also responded to the same request and set another timer for 1 hour. I can tell how much later it responds because the first timer has started counting down.

The Google Assistant on my phone keeps responding :
a. A lot longer after I've asked Google Assistant for help than is acceptable.
b. Redundantly to another Google device having already answering.

Re: Google Assistant on phone responds in duplicate and minutes later

GarrettDS — Thu, 28 Apr 2022 21:52:54 GMT

Hey there,

Sorry to hear about the frustrations that you're having with the Google Assistant, I'm happy to help.

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they would be able to help answer.

Please let me know if you have any further questions.

Best regards,

Garrett DS

Re: Google Assistant on phone responds in duplicate and minutes later

GarrettDS — Wed, 04 May 2022 21:34:42 GMT

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: Google Assistant on phone responds in duplicate and minutes later

thedriver — Thu, 05 May 2022 12:44:03 GMT

Thanks. I have posted on that forum (https://support.google.com/assistant/thread/162056901?hl=en) and their response so far has been less than stellar.

I would think it is also something that Nest needs to be aware of as the Google Assistant on the Nest should communicte with the Google Assistant on my phone that it has already responded and my phone doesn't need to respond.

Re: Google Assistant on phone responds in duplicate and minutes later

GarrettDS — Thu, 05 May 2022 16:03:01 GMT

Hey there,
Since you've posted on that forum, I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS