topic Re: Home Gets Deleted from App in Apps / Account

Home Gets Deleted from App

Bose789 — Mon, 17 Jan 2022 01:53:03 GMT

My home has been randomly disappearing from both the Nest App and the Home App. All of my cameras, settings, recordings, etc are also deleted. I originally had a nest account, and migrated over to Google Home.

Re: Home Gets Deleted from App

Brad — Tue, 25 Jan 2022 19:24:25 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Home Gets Deleted from App

aatienza — Thu, 28 Apr 2022 02:41:01 GMT

Hey Bose789,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.

Thanks,

Archie