topic Re: iPhone not communicating when connecting home in Apps / Account

iPhone not communicating when connecting home

patrick134 — Sat, 16 Apr 2022 19:15:44 GMT

I’m trying to reconnect an old google home mini speaker that got disconnected when I changed ISP. I factory reset it since there was no other East way (geniuses at google). As you can see by the screenshots, I can detect it and pair it, but when connecting the wifi as you can see in the second screenshot, it just keeps trying to connect, says connected and then says something about an error with only the try again prompt. i habe local network access on for my iPhone. What do I do?

Updating Media

Re: iPhone not communicating when connecting home

GarrettDS — Thu, 21 Apr 2022 16:47:59 GMT

Hey there,
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? I would suggest following this guide to Factory reset the speaker and trying again.

Please let me know if you have any other questions.

Best regards,
Garrett DS

Re: iPhone not communicating when connecting home

Heathertenille — Tue, 26 Apr 2022 02:04:12 GMT

I’ve done that and it’s showing the same error

Re: iPhone not communicating when connecting home

GarrettDS — Tue, 26 Apr 2022 16:24:56 GMT

Hey there,
Just wanted to see if you saw our response. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

Re: iPhone not communicating when connecting home

GarrettDS — Fri, 29 Apr 2022 20:21:44 GMT

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Re: iPhone not communicating when connecting home

GarrettDS — Mon, 02 May 2022 21:23:26 GMT

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS