All nest cams showing off line except Google doorbell

KeithCr — Tue, 16 Jul 2024 23:31:58 GMT

Hi folks,

All my Google devices are showing off line, X2 nest cams / floodlight cam and several Google bulbs and smart switches. The only thing that is showing online is my battery Google doorbell.

I have tried powering down cameras etc, makes no difference. All cameras showing green LED as normal.

Any help would be gratefully appreciated.

Re: All nest cams showing off line except Google doorbell

ByronP — Fri, 19 Jul 2024 17:25:49 GMT

Hi KeithCr,

Thank you for posting here in the community. I'm sorry that all your Nest devices are showing off-line. This could be frustrating since only one Nest Doorbell battery is still connected, and you tried all the troubleshooting steps, but it still doesn't work. But not to worry; let me check other options.

Can you please confirm if your Nest devices are in the same "home/structure"?
Did you recently have any power outages or WiFi downs?
Have you noticed any recent changes in the home Wi-Fi network?
Is the Wi-Fi router or access point within a reasonable range of between three and fifty feet from the Nest devices?

Please keep me posted. I'll look forward to your response.

Regards,

Byron

topic Re: All nest cams showing off line except Google doorbell in Cameras and Doorbells

All nest cams showing off line except Google doorbell

Re: All nest cams showing off line except Google doorbell