topic Re: Google Home crashes every time it opens and I want to take an action in Cameras and Doorbells

Google Home crashes every time it opens and I want to take an action

Nicolas_S — Fri, 26 Jul 2024 07:29:43 GMT

I’m currently facing issues in the Google Home app (iOS) whenever I open it, it gives an error message:

DNS resolution failed for googlehomefoyer-pa.googleapis.com:443:UNKNOWN:getaddrinfo(“googlehomefoyer-pa.googleapis.com:443”):nodename nor servername provided, or not known (8)

I have a Nest mini, external lighting, doorbell, vacuum cleaner connected as devices in the home app.

anyone else facing this issue or have the solution?

note that I’ve installed and de-installed the apps several times

Re: Google Home crashes every time it opens and I want to take an action

Jmick1036 — Fri, 26 Jul 2024 12:32:15 GMT

Same exact problem. Can’t figure out a workaround or really anything…

Re: Google Home crashes every time it opens and I want to take an action

AmyandDaz — Fri, 26 Jul 2024 14:18:40 GMT

I am having the same problem on my iPhone app, but the iPad app is working okay.

Re: Google Home crashes every time it opens and I want to take an action

Jeannettea — Sat, 27 Jul 2024 04:41:47 GMT

Same problem here, tried to unplug for 10 seconds and still not working

Re: Google Home crashes every time it opens and I want to take an action

AmyandDaz — Sat, 27 Jul 2024 14:04:53 GMT

Update: I restarted my phone and the app on my phone started working fine. I had deleted and reinstalled the app twice. After I restarted my phone, the error message was gone, it gave me the option to sign in, choose my home again and found all my devices.

Re: Google Home crashes every time it opens and I want to take an action

kelanfromgoogle — Mon, 29 Jul 2024 18:13:07 GMT

Hey folks,

This should be resolved. Please reboot your iOS device and let us know if you're still experiencing the error message in the Google Home app.

Thank you,
Kelan