topic Re: No longer receiving notifications from cameras in Cameras and Doorbells

No longer receiving notifications from cameras

rickytenzer — Sun, 11 Aug 2024 01:05:02 GMT

Since a day or so, I am no longer receiving any notifications from the Google Home app for any of my Nest Cameras. My wife has this same issue. We have checked our Google Home settings and both phones have notifications enabled. I'm not even getting doorbell notifications!

Has this happened for anyone else recently?

Re: No longer receiving notifications from cameras

Natemate79 — Sun, 11 Aug 2024 01:45:03 GMT

Hi Ricky,

Yes I'm the same. No notifications from home for any cameras.

Has been like this for a couple weeks. I've updated to android os 14 and wonder if that has something to do with the notifications not coming through.

Re: No longer receiving notifications from cameras

rickytenzer — Sun, 11 Aug 2024 01:51:28 GMT

I fixed by uninstalling and reinstalling

Re: No longer receiving notifications from cameras

Natemate79 — Sun, 11 Aug 2024 02:10:26 GMT

Tried that.

You iOS or android?

Re: No longer receiving notifications from cameras

rickytenzer — Sun, 11 Aug 2024 02:21:50 GMT

Android, worked on my wife's phone too

Re: No longer receiving notifications from cameras

Heather07 — Mon, 12 Aug 2024 11:58:32 GMT

I have this same issue!

Android phone, updated to 14, UI 6.1 absolutely no Google Home notifications coming through for me. Husband has exact same phone and gets all Google Home notifications (doorbell and cameras)

I have un/reinstalled the Home app.

Removed doorbell, added doorbell.

Removed cameras, added cameras.

I get NO notifications from any device. Husband gets ALL notifications.

Mines only been down since I did the security patch update, but husband also did update and still gets all notifications.

Any help from anyone would be GREATLY appreciated. Need notifications back asap!

Re: No longer receiving notifications from cameras

rickytenzer — Mon, 12 Aug 2024 12:00:54 GMT

Have you checked the event settings on each camera to confirm your device is set to receive notifications?

Re: No longer receiving notifications from cameras

Natemate79 — Mon, 12 Aug 2024 23:16:29 GMT

I've tried everything under the sun to receive notifications. Nothing is working. Have seen reddit a lot of people having the same issue and being told by Google they are working on it and hope to have fixed in next update.

What kind of phone are you using? I'm on an oppo

Re: No longer receiving notifications from cameras

rickytenzer — Mon, 12 Aug 2024 23:39:15 GMT

Pixel 7 Pro, wife has a Pixel 7

Re: No longer receiving notifications from cameras

Heather07 — Tue, 13 Aug 2024 04:14:38 GMT

Yes I have.

Everything is on, except the only while away button. Exact same as my husband.

Re: No longer receiving notifications from cameras

Heather07 — Tue, 13 Aug 2024 04:15:53 GMT

Samsung S21 FE 5G

Re: No longer receiving notifications from cameras

Chap — Sat, 17 Aug 2024 18:12:44 GMT

Same problem. No notifications from any cameras to Iphones or iPads. Called Google. Told me to be patient. They were awaiting an update which should fix the problem. It has been over 2 weeks now with no notifications.

Re: No longer receiving notifications from cameras

Natemate79 — Sun, 18 Aug 2024 00:44:01 GMT

Translation...they don't know. I've given up and hopefully the next update fixes it. Otherwise new cameras it is

Re: No longer receiving notifications from cameras

Chap — Sun, 18 Aug 2024 00:52:53 GMT

I would normally have the same attitude, however, I had just purchased new additional cameras a couple days before everything went silent. I had been generally happy with the Nest cameras I already owned prior to this issue. I’m hoping for the best…and quickly!

Re: No longer receiving notifications from cameras

Cmills — Sun, 18 Aug 2024 23:48:29 GMT

I am having the same issue on s22 ultra. Support has been no help. I have un-installed and reinstalled.... nothing

Re: No longer receiving notifications from cameras

Natemate79 — Sun, 18 Aug 2024 23:54:17 GMT

The cameras work well but no help if they don't tell me what's going on.

Re: No longer receiving notifications from cameras

Natemate79 — Sun, 18 Aug 2024 23:55:56 GMT

I've read everything I can and tried it all. Somewhere between the cameras and permissions something isn't right.

Re: No longer receiving notifications from cameras

markbuikema — Wed, 21 Aug 2024 19:01:00 GMT

Looks like if you're in the public preview, all users need to be in the public preview, otherwise the notifications dont work.

Re: No longer receiving notifications from cameras

Natemate79 — Wed, 21 Aug 2024 20:06:19 GMT

I don't know what that means.

Re: No longer receiving notifications from cameras

Chap — Wed, 21 Aug 2024 20:29:00 GMT

I was never in Public Preview (Turn off and on in Settings) previously when all the notifications were working just fine. I made no changes and all of a sudden at one time all notifications ceased to function. It appears to be a Google Home issue, as the CSR told me. I just can't believe the update is taking this long for them to complete (if that is indeed the problem). Since consumers purchase these cameras for safety and security most often, and the very thing that lets us know of possibly suspicious events or people (notifications) is not functioning, they should be doing backflips to fix this issue!