topic Re: Can't rename camera zone in Cameras and Doorbells

Can't rename camera zone

DutchEnvoy — Fri, 23 Aug 2024 18:10:22 GMT

I successfully set up a zone for my Nest Cam Indoor, but I can't change the name of the zone. The name isn't applied or saved. This works fine with my other cameras.

The software on all the cameras is the same, and they are up-to-date. iOS is also up-to-date.

Maybe someone has a tip?

If it's not fixable, I'd also be satisfied with a response from Google that basically says they don't know either and that their software is sometimes poorly designed.

Re: Can't rename camera zone

Zerobrand — Sun, 25 Aug 2024 23:44:22 GMT

I have the same problem, I suspect that its a bug.

Re: Can't rename camera zone

EyeCaptureImage — Mon, 26 Aug 2024 16:09:38 GMT

Nest was such a great company... till they sold to Google.

Re: Can't rename camera zone

futureBLU — Mon, 26 Aug 2024 18:40:34 GMT

Same issue here. Bug.

Re: Can't rename camera zone

eisenb11 — Tue, 27 Aug 2024 15:57:44 GMT

Same bug here. Just bought a Nest Outdoor Battery and I can’t name the zone. You press “Save” and it goes through the motions but the name doesn’t save. It’s amazing how even the basic stuff doesn’t work right.

Re: Can't rename camera zone

porfymartinez — Thu, 29 Aug 2024 04:26:58 GMT

Same here

Re: Can't rename camera zone

Tjk1985 — Thu, 29 Aug 2024 23:51:58 GMT

Same issue. I wish I didn’t invest in Google devices. Should’ve went with eufy.

Re: Can't rename camera zone

DutchEnvoy — Fri, 30 Aug 2024 00:27:18 GMT

It seems the logical choice at the time. Made the same mistake.

Re: Can't rename camera zone

Jellins1 — Tue, 03 Sep 2024 16:05:30 GMT

Same problem here!

Re: Can't rename camera zone

vkwd113 — Wed, 04 Sep 2024 17:27:53 GMT

Same problem here, cant rename Zones

Re: Can't rename camera zone

mikengn — Wed, 04 Sep 2024 21:14:50 GMT

Same problem here

Re: Can't rename camera zone

Webbie — Thu, 05 Sep 2024 20:28:25 GMT

Same problem. Very frustrating!

Re: Can't rename camera zone

wootberg — Sat, 07 Sep 2024 05:15:41 GMT

Same problem 🙂 worked in my previous home , so this is a new bug - and yeah they can’t fix basic things with urgency

Re: Can't rename camera zone

Jellins1 — Sat, 07 Sep 2024 13:18:32 GMT

Have spent a bunch of time with Google Help Technicians. After two tries, I got a note from Tech acknowledging a bug and saying that a fix would be implemented by early October.

I’m hopeful

Re: Can't rename camera zone

DutchEnvoy — Sat, 07 Sep 2024 14:15:34 GMT

I have to see it before I believe it, but thank you for this update!

Re: Can't rename camera zone

Shutdowng00gle — Sat, 07 Sep 2024 20:30:28 GMT

Best advice, after being a google user (pixels, nest cams, g suite…) for over a decade… throw them at a wall and go buy products that are not continuously beta tested on their consumers and claim updates are coming but never do.. this has been a problem for me since Oct 2021. It’s always, it’s the next update or they ask you to do a factory reset which only uses up your time.

when changing something as simple as the wifi name or password requires you to factory reset all your security devices… it’s time to move on to different manufacturers.

Re: Can't rename camera zone

DutchEnvoy — Sat, 07 Sep 2024 22:13:49 GMT

I'm indeed considering my options. Any ideas?

Re: Can't rename camera zone

DutchEnvoy — Sat, 07 Sep 2024 22:16:32 GMT

*seemed

Re: Can't rename camera zone

Jellins1 — Sat, 07 Sep 2024 22:24:39 GMT

I believe that the functionality these products provide is best-in-class. In the case of this issue about naming a zone, it is a nit that I can live without, but being OCD I can't. I run into bugs with all software including apple, google, Schlage, ADT, you name it. With these companies falling over themselves to offer new and unique features into the market FAST, I'm not surprised by the challenges. It's people like us that are called to keep them accountable; even though it is a pain in the ass sometimes.

For me, I really like the google camera operating environment, and don't plan to change.

Re: Can't rename camera zone

DutchEnvoy — Sat, 07 Sep 2024 22:49:52 GMT

In my opinion, Google leads the way when it comes to unresolved basic problems. You can't even remove a product that you no longer physically possess from the Google Home app. How simple should that have been? And why does my Google Hub sometimes spontaneously switch to French? Or if it's up to Google Home, I'll never change my Wifi, because then I have to reset and reinstall my 20 to 25 devices. A particular challenge with the Nest Protect smoke detectors. No, I have become very dissatisfied with Google. Much more than the other tech giants, they just do whatever they feel like.