Rear out sude camera say empty battery

Tyson990 — Thu, 12 Sep 2024 17:08:41 GMT

My rear out side camera states battery empty

Re: Rear out sude camera say empty battery

gmelanymelissa — Sun, 15 Sep 2024 21:30:16 GMT

Thanks for posting here in the community. I'm sorry to hear your Nest Cam says empty battery. I'm happy to help!

To better understand the situation, I'd like to ask a few questions:

In the meantime, let's check a few things:

Please keep the camera connected to the charger until its battery is full. The battery takes approximately 5 hours to fully charge. Refer to this article: Battery charge time.
Inspect the charging port and make sure there are no obstructions or damage to the charging port.
Ensure you are using the provided cable and adapter that came with the device.
Ensure the camera is securely connected to its power source.
Temperature: Extreme temperatures can affect battery performance. If it's very cold or hot, try relocating the camera to a more temperature-controlled area.

Keep me posted.

Best regards,

Melany