topic Re: Video hstory blank in Cameras and Doorbells

Video hstory blank

CDB24 — Thu, 03 Oct 2024 08:45:51 GMT

Have Nest / Home app with camera. Yesterday there was a video history, this morning nothing appears even though I know there should be something there. Pligged into outlet. Can still see live feed.

Re: Video hstory blank

MplsCustomer — Thu, 03 Oct 2024 15:06:17 GMT

@CDB24

If you do NOT have a Nest Aware or Nest Aware Plus subscription, then your video history is limited to events that occurred in the most recent 3 hours.

https://support.google.com/googlenest/answer/9681538

Re: Video hstory blank

Charlenepowers1 — Wed, 09 Oct 2024 10:24:29 GMT

Videos history blank after 3 hours

Re: Video hstory blank

MplsCustomer — Wed, 09 Oct 2024 14:48:26 GMT

@Charlenepowers1

See my earlier reply. If you do NOT have a Nest Aware or Nest Aware Plus subscription, then your video history is limited to events that occurred in the most recent 3 hours.