topic RIng notifaction instead of message notification in Cameras and Doorbells

RIng notifaction instead of message notification

Someone771122 — Thu, 17 Oct 2024 09:45:52 GMT

Hi,

Is there a way to set the notifaction for when someone presses the doorbell to a ringtone not a notifiaction message? There doesnt appear to be an option in app info -> notifications -> doorbell press notifications -> sound. It just seems to be message notifications sounds not ringtones

Re: RIng notifaction instead of message notification

MplsCustomer — Thu, 17 Oct 2024 18:54:12 GMT

@Someone771122

If you are talking about "Visitor announcements" that get sent to your Nest Hubs, Nest Minis, and other Nest speakers when the doorbell is pressed, you get both a "ding-dong" sound and an oral "Someone's at the front door" announcement, and there is no option to change this (though customers keep asking).

Re: RIng notifaction instead of message notification

Someone771122 — Sat, 19 Oct 2024 22:40:11 GMT

I'm talking about on my phone actually.

Re: RIng notifaction instead of message notification

MplsCustomer — Sun, 20 Oct 2024 13:41:31 GMT

@Someone771122 We have 1st gen Google Nest Hello Doorbells that work in the Google Nest app; they send a ringtone to our phones. The 2nd gen Google Nest Doorbells that work in the Google Home app; as best as I can tell, they only send a standard notification to customer phones; it's one of many Nest app functions missing in the Google Home app.