https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-won-t-set-up/m-p/653504#M103853 <P>I had this camera set up but tried to move to a different Wi-Fi unsucseffuly now can’t get it to add</P> Sun, 03 Nov 2024 18:03:38 GMT Jdumas72 2024-11-03T18:03:38Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-won-t-set-up/m-p/653504#M103853 <P>I had this camera set up but tried to move to a different Wi-Fi unsucseffuly now can’t get it to add</P> Sun, 03 Nov 2024 18:03:38 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-won-t-set-up/m-p/653504#M103853 Jdumas72 2024-11-03T18:03:38Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-won-t-set-up/m-p/654132#M103898 <P>Hi&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/612513">@Jdumas72</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out and providing detailed information. I understand that you're running into some issues when you try to connect your Nest camera to your new WiFi connection. I'm here to help you find a solution together.</P> <P>To assist you with the best solution, I would like to get a bit more information:</P> <UL> <LI aria-level="1">What model of Nest camera do you have?</LI> <LI aria-level="1">How far is the camera from the router?</LI> <LI aria-level="1">Do you have other Nest devices in the house?</LI> <LI aria-level="1">Are there other devices connected to the same WiFi where the camera is connected?</LI> <LI aria-level="1">Can the camera find other Wi-Fi networks?</LI> <LI aria-level="1">Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera?</LI> <LI aria-level="1">What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?</LI> <LI aria-level="1">What troubleshooting steps have you done so far?</LI> <LI aria-level="1">What’s the color of the LED status light?</LI> <LI aria-level="1">Are you getting any error messages?</LI> </UL> <P>Please keep me posted.</P> <P>&nbsp;</P> <P>Sincerely,&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Jeremy.</P> Thu, 07 Nov 2024 04:59:46 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Camera-won-t-set-up/m-p/654132#M103898 cifuentesj 2024-11-07T04:59:46Z