https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Bad-product-and-app-is-bad/m-p/657280#M104202 <P>2 things, 1 when trying to add my camera to the Nest App, it'll scan the QR code and then it just drops and restarts the app. App is updated so I don't what is going on with that.&nbsp;</P><P>2. I bought a 3rd generation thermostat in April on Amazon, it worked fine until now. It doesn't hold a charge when docked and keeps restarting or shutting off completely.&nbsp; When it's on it won't find the network, even when I have the router right next to it. I have charged it off the dock for 24hrs once and it still did the same thing. So therefore I have 2&nbsp; defective devices that cost a lot of money and serve no purpose.</P><P>&nbsp;</P> Wed, 20 Nov 2024 00:33:33 GMT Redrox5 2024-11-20T00:33:33Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Bad-product-and-app-is-bad/m-p/657280#M104202 <P>2 things, 1 when trying to add my camera to the Nest App, it'll scan the QR code and then it just drops and restarts the app. App is updated so I don't what is going on with that.&nbsp;</P><P>2. I bought a 3rd generation thermostat in April on Amazon, it worked fine until now. It doesn't hold a charge when docked and keeps restarting or shutting off completely.&nbsp; When it's on it won't find the network, even when I have the router right next to it. I have charged it off the dock for 24hrs once and it still did the same thing. So therefore I have 2&nbsp; defective devices that cost a lot of money and serve no purpose.</P><P>&nbsp;</P> Wed, 20 Nov 2024 00:33:33 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Bad-product-and-app-is-bad/m-p/657280#M104202 Redrox5 2024-11-20T00:33:33Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Bad-product-and-app-is-bad/m-p/657488#M104220 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/618713">@Redrox5</a>&nbsp;</P><P>Is your indoor camera a 1st gen or 2nd gen Google Nest camera? The 2nd gen indoor cameras (sold starting in April 2022) can only be installed in the Google <STRONG>Home app</STRONG>.</P><P>We don't have a Nest thermostat, so I can't speak to why it doesn't hold a charge.</P> Wed, 20 Nov 2024 23:01:55 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Bad-product-and-app-is-bad/m-p/657488#M104220 MplsCustomer 2024-11-20T23:01:55Z