topic Doorbell Camera File Dates Wrong After Using Google Takeout in Cameras and Doorbells

Doorbell Camera File Dates Wrong After Using Google Takeout

Link648099 — Fri, 22 Nov 2024 10:41:25 GMT

I'm using Google Takeout to mass download Events captured by my wired Nest Doorbell Gen 2 Camera. When I downloaded the zip file and opened it up, I discovered the file dates were all off by six hours. For example, a video that was captured on 11/20/24 at 1pm was labeled as occurring at 11/20/24 at 7pm.

If I download the video individually from the Google Home website, I don't have this problem.

It seems to me an issue related to the time zone, but I'm not sure where I can go to change this.

Any advice?

Here is a sample from the zip file:

2024_11_19_12_46_27.mp4

2024_11_19_13_04_59.mp4

2024_11_19_13_49_59.mp4

2024_11_19_13_54_07.mp4

2024_11_19_20_02_03.mp4

All these file names are six hours off. I can go in and change each one of course, but I was wondering if there was a better way.

Thank you,

Link

Re: Doorbell Camera File Dates Wrong After Using Google Takeout

tajennifer — Mon, 25 Nov 2024 21:25:42 GMT

Hi Link648099,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing while you are trying to download the video history of your Nest Doorbell 2nd Gen from the Google Takeout app. I understand how frustrating the situation can be, but, in this case, we recommend contacting the Google Takeout help center to solve this situation.

Best regards,

Jenny

Re: Doorbell Camera File Dates Wrong After Using Google Takeout

shogo — Wed, 27 Nov 2024 00:35:46 GMT

Judging from the date format you have used I'm assuming you're in US and likely they keep all internal timestamp in as GMT hence the 6 zero difference. Google takeout most likely offers you more or less the raw dump of data they have stored on you.

Re: Doorbell Camera File Dates Wrong After Using Google Takeout

Link648099 — Sun, 01 Dec 2024 07:28:08 GMT

Yeah I figured it was something dealing with GMT and the six hour difference. Nothing I tired fixed the issue on my end.

I just went and used Transnomino to create a workflow that renamed all the files minus 6 hours. Took some time to build it, but once it was done it performed beautifully.