https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/3-cameras-will-not-charge/m-p/658569#M104319 <P>one after the other the 3 cameras do not charge up can you help please</P> Tue, 26 Nov 2024 04:22:20 GMT pepper2009 2024-11-26T04:22:20Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/3-cameras-will-not-charge/m-p/658569#M104319 <P>one after the other the 3 cameras do not charge up can you help please</P> Tue, 26 Nov 2024 04:22:20 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/3-cameras-will-not-charge/m-p/658569#M104319 pepper2009 2024-11-26T04:22:20Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/3-cameras-will-not-charge/m-p/659275#M104390 <P>Hello&nbsp;<a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/621197">@pepper2009</a>!&nbsp;</P> <P>&nbsp;</P> <P data-sourcepos="5:1-5:123">Thank you for reaching out to the community. We apologize for the inconvenience you're experiencing with your Nest cameras.</P> <P data-sourcepos="5:1-5:123">&nbsp;</P> <P data-sourcepos="7:1-7:119">We understand that your cameras are having trouble holding the charge and is not even charging. Don't worry, we're here to help!</P> <P data-sourcepos="7:1-7:119">&nbsp;</P> <P data-sourcepos="9:1-9:63">To better assist you, please provide the following information:</P> <UL data-sourcepos="11:1-15:0"> <LI data-sourcepos="11:1-11:67">What color is the LED light currently? (e.g., blue, white, green)</LI> <LI data-sourcepos="12:1-12:52">Is the camera currently connected to your account?</LI> <LI data-sourcepos="13:1-13:48">When and where did you purchase these cameras?</LI> <LI data-sourcepos="14:1-15:0">Have they worked correctly in the past?</LI> </UL> <P>&nbsp;</P> <P data-sourcepos="16:1-16:145" data-unlink="true">In the meantime, you may want to try <A href="https://support.google.com/googlenest/answer/9252162?hl=en&amp;sjid=13236083054796337188-NA#zippy=%2Cnest-cam-battery-or-nest-cam-with-floodlight:~:text=Nest%20Cam%20(wired)-,Nest%20Cam%20(battery)%20or%20Nest%20Cam%20with%20Floodlight,-There%20are%20two" target="_self">Factory resetting your Nest camera</A>,&nbsp; waiting for it to fully charge, and then checking if the issue persists.</P> <P data-sourcepos="16:1-16:145">&nbsp;</P> <P data-sourcepos="18:1-18:117">Once we have this information, we'll guide you through the appropriate steps to get your devices working as expected.</P> <P data-sourcepos="18:1-18:117">&nbsp;</P> <P data-sourcepos="20:1-20:19">Happy Thanksgiving!</P> <P data-sourcepos="22:1-22:13">Warm regards,</P> <P data-sourcepos="24:1-24:8">Catheryn</P> Fri, 29 Nov 2024 07:45:39 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/3-cameras-will-not-charge/m-p/659275#M104390 catheryn 2024-11-29T07:45:39Z