topic Re: Change WiFi settings in Cameras and Doorbells

Change WiFi settings

Saint3x — Mon, 23 Dec 2024 00:06:28 GMT

I have a new 5G modem with new WiFi settings.

I've linked my Google Nest Hub Max and a couple of lights to the new WiFi, BUT I cannot update my 2 Nest Cams to it.

Your instructions tell me to:

Open Google Home > Tap & hold Device Tile > Tap Settings > Device Information > Tap WiFi > Forget Network

But WiFi is not shown in Device Information, and I can't find it anywhere else in order to change it.

I don't doubt it's my fault, but I'd sure like some help that works. Please…

Re: Change WiFi settings

MplsCustomer — Mon, 23 Dec 2024 00:30:05 GMT

@Saint3x

You mightt be referencing some instructions for Google Nest's Wi-Fi devices. Google Nest does not make it easy to change Wi-Fi settings; with the 2nd gen cameras, you usually have to do a factory reset, especially if you did NOT remove the cameras from the Google Home app while still on the old Wi-Fi network.

See this Help topic on the subject:

https://support.google.com/googlenest/answer/9223711

Re: Change WiFi settings

Saint3x — Wed, 25 Dec 2024 19:53:20 GMT

Thank you. I did a factory reset and started again and that worked.