topic Re: Wired Doorbell in Cameras and Doorbells

Wired Doorbell

Indi — Thu, 02 Jan 2025 16:41:32 GMT

I have the gen 2 Doorbell and for some reason it's stopped sending me notifications.

I don't get notifications when someone rings the doorbell and when people are seen.

I've checked my settings and the notifications are turned on.

How can I fix this issue without factory resisting the doorbell or removing the device from the home app?

MplsCustomer — Thu, 02 Jan 2025 16:45:56 GMT

And "Push notifications" is still enabled?

Indi — Thu, 02 Jan 2025 16:55:08 GMT

Ye its enabled.

I've just checked again I'm getting notification when someone rings the doorbell but not when someone is seen.

MplsCustomer — Thu, 02 Jan 2025 18:00:29 GMT

Under Settings | Notifications, do you by any chance have "Away-Only notifications" enabled?

If not, and if you have People and/or Motion notifications enabled, I don't know why you are NOT receiving notifications.