https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Hello-My-door-bell-and-camara-need-to-be-reset-with-this-new-mail-account/m-p/667658#M105431 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/637802">@jarmamar</a>&nbsp;</P><P>Since Google Nest has no process for moving cameras and doorbells to a new account, you'll need to remove them from the Google <STRONG>Nest app</STRONG> while still on the old account, perform a factory reset (for some cameras, the removal is the only way to perform a factory reset: <A href="https://support.google.com/googlenest/answer/9252162" target="_self">https://support.google.com/googlenest/answer/9252162</A>&nbsp;), and then reinstall them in the Google <STRONG>Nest app</STRONG>. &nbsp;If you have a Nest Aware subscription, you will lose your video history. &nbsp;If you have a 1st gen Nest Aware subscription, I don't know whether you'll be able to keep it.</P> Mon, 06 Jan 2025 17:26:31 GMT MplsCustomer 2025-01-06T17:26:31Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Hello-My-door-bell-and-camara-need-to-be-reset-with-this-new-mail-account/m-p/667651#M105429 <P>my camara, and door bell it's okay. I need assistance with the resetting of both with the new Gmail&nbsp; account.&nbsp;</P><P>#</P> Mon, 06 Jan 2025 17:03:24 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Hello-My-door-bell-and-camara-need-to-be-reset-with-this-new-mail-account/m-p/667651#M105429 jarmamar 2025-01-06T17:03:24Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Hello-My-door-bell-and-camara-need-to-be-reset-with-this-new-mail-account/m-p/667658#M105431 <P><a href="https://www.googlenestcommunity.com/t5/user/viewprofilepage/user-id/637802">@jarmamar</a>&nbsp;</P><P>Since Google Nest has no process for moving cameras and doorbells to a new account, you'll need to remove them from the Google <STRONG>Nest app</STRONG> while still on the old account, perform a factory reset (for some cameras, the removal is the only way to perform a factory reset: <A href="https://support.google.com/googlenest/answer/9252162" target="_self">https://support.google.com/googlenest/answer/9252162</A>&nbsp;), and then reinstall them in the Google <STRONG>Nest app</STRONG>. &nbsp;If you have a Nest Aware subscription, you will lose your video history. &nbsp;If you have a 1st gen Nest Aware subscription, I don't know whether you'll be able to keep it.</P> Mon, 06 Jan 2025 17:26:31 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Hello-My-door-bell-and-camara-need-to-be-reset-with-this-new-mail-account/m-p/667658#M105431 MplsCustomer 2025-01-06T17:26:31Z