https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-remove-bugged-out-camera/m-p/672864#M105934 <P>So I just got new wifi and was setting up my cameras once again when I was in the middle of setting up my front yard camera it bugged out and I had to force close my app and anytime I press on it, it just says it couldn't connect and I had to reset it to set up the camera once again but I cannot remove the bugged out one.</P> Tue, 28 Jan 2025 04:29:20 GMT Jacketttt 2025-01-28T04:29:20Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-remove-bugged-out-camera/m-p/672864#M105934 <P>So I just got new wifi and was setting up my cameras once again when I was in the middle of setting up my front yard camera it bugged out and I had to force close my app and anytime I press on it, it just says it couldn't connect and I had to reset it to set up the camera once again but I cannot remove the bugged out one.</P> Tue, 28 Jan 2025 04:29:20 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-remove-bugged-out-camera/m-p/672864#M105934 Jacketttt 2025-01-28T04:29:20Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-remove-bugged-out-camera/m-p/673771#M106068 <P>Hi Jacketttt,</P> <P>&nbsp;</P> <P>Thank you for posting in the community. I'm sorry that you're having troubles with your Google Nest Camera during the setup on the Google Home App. I understand how frustrating this can be. I'm here to help.</P> <P>&nbsp;Before I begin, I need to ask a few questions for further assistance:</P> <UL> <LI> <P>On what platform are you having trouble? (Android or iPhone)</P> </LI> <LI> <P>Could you tell me the exact model of the camera that's giving you trouble?</P> </LI> <LI> <P>Are all your other cameras connecting and working correctly on the new Wi-Fi, or is the problem just with this one front yard camera?</P> </LI> <LI> <P>Is your new Wi-Fi network using the same name (SSID) as your old one?</P> </LI> <LI> <P>Do you know if your Wi-Fi network is using the 2.4GHz band, the 5GHz band, or both? Some cameras are only compatible with one or the other.</P> </LI> <LI> <P>Have you tried restarting your Wi-Fi router?</P> </LI> <LI> <P>Can you describe the exact steps you're taking to reset the camera?</P> </LI> </UL> <P>Please keep me posted. I'll look forward to your response.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Kevin</P> Fri, 31 Jan 2025 21:16:04 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Unable-to-remove-bugged-out-camera/m-p/673771#M106068 kcruzgonzalez 2025-01-31T21:16:04Z