topic No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App in Cameras and Doorbells

No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App

NJRonbo1 — Tue, 28 Jan 2025 07:17:56 GMT

I didn't want to get involved with the Google Home App as I was perfectly fine with Nest, but I bought a V2 indoor wired camera to add to my family of V1 indoor and outdoor cameras. Everything had to be migrated to the Google Home App.

I installed my new camera. It worked at first, but then it stopped working. I factory reset the camera and did a re-install. It's working fine now.

The problem is that the old installed camera still sits in my list of cameras in the Google Home app.

There is no way to delete it. I go to DEVICES, press down on the camera I want to remove, and a blank page says INTERNAL ERROR (with ice cream cone) and I can't do anything. Pressing on the three vertical dots does nothing.

How does one remove a camera from the Google Home devices? Maybe the problem is that the same camera was renamed to another room on the second install.

Re: No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App

lpsanches — Tue, 28 Jan 2025 12:53:59 GMT

Same problem. No solucion from Google

Re: No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App

aitchpb — Fri, 31 Jan 2025 18:23:09 GMT

I also have the same situation.

Re: No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App

ExOMaNiaC — Sat, 01 Feb 2025 14:11:22 GMT

Same problem! No “settings” button to remove faulty camera. Can only remove from room but still showing in camera tab.

Re: No Way To Remove Badly installed Nest Indoor Camera (V2) From Home App

Izzy64 — Sat, 01 Feb 2025 22:11:06 GMT

Same and still can’t get camera to stay connected and view on,y on the first 2 minutes after set up green light then goes to white no video just that ice cream cone error