topic Re: Can't unmount nest camera from base in Cameras and Doorbells

Can't unmount nest camera from base

ProfessorT — Tue, 04 Feb 2025 22:32:10 GMT

I have a Google Nest doorbell/camera. It's the white one with rounded ends, a camera on top, and a button on the bottom. I can't figure out how to remove it. It appears attached to the outside stucco wall through expansion plugs and screws. I've looked for a release hole on the bottom of the device and found none. Anyone know what to do? Thanks.

Re: Can't unmount nest camera from base

MplsCustomer — Wed, 05 Feb 2025 03:06:22 GMT

@ProfessorT

If you have a 1st gen Google Nest Hello Doorbell installed in the Google Nest app, see the video in the Help topic below, starting at about 6:14 for how to mount and unmount the doorbell:

https://support.google.com/googlenest/answer/9247327

If you have a 2nd gen Google Nest Doorbell installed in the Google Home app, see the video in the Help topic below, starting at about 8:16 for how to mount and unmount the doorbell:

https://support.google.com/googlenest/answer/12570869

Re: Can't unmount nest camera from base

ProfessorT — Fri, 07 Feb 2025 18:13:14 GMT

Thank you!