https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Won-t-ring-outside/m-p/684294#M106772 <P>Hi Kauaigirl,</P> <P>Thanks for posting in the community. I'm sorry to hear your Nest Doorbell isn't ringing outside anymore. That's definitely concerning, and we'll work to get it sorted out.</P> <P>To help me troubleshoot effectively, could you please provide the following information?</P> <UL class="custom-disc"> <LI> <P><STRONG>What specific model of Nest Doorbell do you have?</STRONG> (Battery, Wired, Hello, etc.)</P> </LI> <LI> <P><STRONG>When did you first notice the outside ring stopped working?</STRONG></P> </LI> <LI> <P><STRONG>Are you using your home's original chime or a Nest Chime Connector?</STRONG></P> </LI> <LI> <P><STRONG>When someone presses the doorbell button, do you hear any sound at all from the doorbell itself (like a click)?</STRONG></P> </LI> <LI> <P><STRONG>Have you tried restarting the doorbell through the Google Home app?</STRONG></P> </LI> <LI> <P><STRONG>If your doorbell is wired, have you checked the wiring connections to ensure they are secure?</STRONG></P> </LI> <LI> <P><STRONG>Have you tried a full factory reset of the Nest doorbell?</STRONG></P> </LI> </UL> <P>I look forward to your response so we can get this resolved.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Kevin</P> Sat, 08 Mar 2025 03:10:54 GMT kcruzgonzalez 2025-03-08T03:10:54Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Won-t-ring-outside/m-p/683681#M106716 <P>My nest doorbell rings inside, but I longer rings outside. It is fully charged. The cameras stream fine. Anyone haves fix pls?</P> Wed, 05 Mar 2025 04:55:21 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Won-t-ring-outside/m-p/683681#M106716 Kauaigirl 2025-03-05T04:55:21Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Won-t-ring-outside/m-p/684294#M106772 <P>Hi Kauaigirl,</P> <P>Thanks for posting in the community. I'm sorry to hear your Nest Doorbell isn't ringing outside anymore. That's definitely concerning, and we'll work to get it sorted out.</P> <P>To help me troubleshoot effectively, could you please provide the following information?</P> <UL class="custom-disc"> <LI> <P><STRONG>What specific model of Nest Doorbell do you have?</STRONG> (Battery, Wired, Hello, etc.)</P> </LI> <LI> <P><STRONG>When did you first notice the outside ring stopped working?</STRONG></P> </LI> <LI> <P><STRONG>Are you using your home's original chime or a Nest Chime Connector?</STRONG></P> </LI> <LI> <P><STRONG>When someone presses the doorbell button, do you hear any sound at all from the doorbell itself (like a click)?</STRONG></P> </LI> <LI> <P><STRONG>Have you tried restarting the doorbell through the Google Home app?</STRONG></P> </LI> <LI> <P><STRONG>If your doorbell is wired, have you checked the wiring connections to ensure they are secure?</STRONG></P> </LI> <LI> <P><STRONG>Have you tried a full factory reset of the Nest doorbell?</STRONG></P> </LI> </UL> <P>I look forward to your response so we can get this resolved.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Kevin</P> Sat, 08 Mar 2025 03:10:54 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Won-t-ring-outside/m-p/684294#M106772 kcruzgonzalez 2025-03-08T03:10:54Z