topic Re: Nest wired camera not factory resetting in Cameras and Doorbells

Nest wired camera not factory resetting

Sue2025 — Mon, 02 Jun 2025 19:09:46 GMT

We had a power cut today which is common and not usually a problem. This time the camera is not connecting so I tried restart and the factory reset (more than once, plus unplugging) but even after fifteen, twenty seconds it is still flashing amber.

Any assist appreciated

Re: Nest wired camera not factory resetting

MplsCustomer — Mon, 02 Jun 2025 19:49:55 GMT

@Sue2025

You might want to try the factory reset again, holding the reset button down longer; sometimes it's a challenge to get a successful factory reset. See the instructions here: https://support.google.com/googlenest/answer/9252162

A status light that is quickly blinking yellow is supposed to mean the camera is going through its countdown to the factory reset.

A status light that is slowly blinking yellow is supposed to mean you're getting incorrect wattage from your power adapter.

Re: Nest wired camera not factory resetting

Sue2025 — Tue, 03 Jun 2025 07:29:36 GMT

Thank you. I tried again for a minute, it is the slow flashing amber light and the power cut was due to smart meter installation, I am wondering if the are connected.

I reset it recently for new WiFi and it was not an issue

Re: Nest wired camera not factory resetting

Sue2025 — Wed, 04 Jun 2025 08:48:56 GMT

So I swapped out the adapter with my Chromecast one and now they both work!