topic Re: connecting nest outdoor cam in Cameras and Doorbells

connecting nest outdoor cam

jbeavan — Tue, 15 Jul 2025 19:05:32 GMT

I'm trying to connect my nest outdoor camera to the nest app but getting stuck on the 'choose the last 4 digits of your camera's serial number stage' where nothing appears. I've tried restarting phone, camera and router. Is it no longer possible to add these cameras? Any pointers much appreciated.

Re: connecting nest outdoor cam

MplsCustomer — Tue, 15 Jul 2025 20:39:49 GMT

@jbeavan

Is the camera you are trying to add actually a 1st gen Google Nest Outdoor Camera (which has not been sold since Sept. 2021)?

If your camera is actually the 2nd gen Google Nest Indoor/Outdoor Battery Camera (we've had one since Sept. 2021), it can only be installed in the Google Home app.

Re: connecting nest outdoor cam

jbeavan — Wed, 16 Jul 2025 07:29:09 GMT

Ok thanks. It looks like 2nd generation. I did try Google home app but that also didn't find my device. Kept cycling through looking and asking me device type. And then I saw a note saying only cameras transferred from nest app can be set up in home app. So assumed that was the route.

Re: connecting nest outdoor cam

MplsCustomer — Wed, 16 Jul 2025 13:22:03 GMT

@jbeavan

If you have the battery camera, are you plugging your camera in during the install (with the cord feeding towards the FRONT of the camera), as indicated in the install video below?

https://support.google.com/googlenest/answer/10919314

Re: connecting nest outdoor cam

jbeavan — Wed, 16 Jul 2025 19:15:19 GMT

Yeh all plugged in, blue light pulsing but app not finding it.

Re: connecting nest outdoor cam

MplsCustomer — Wed, 16 Jul 2025 19:38:08 GMT

@jbeavan

Even if you put the camera close to a Wi-Fi access point during the install?