topic Re: New Verizon WiFi Router in Cameras and Doorbells

New Verizon WiFi Router

kanders — Tue, 09 Sep 2025 18:57:08 GMT

I need to switch my cameras accessing my original Verizon Wi-fi to a replacement with a different Name and Password - I can't see a simple way to do that listed. Where can I transfer my account and cameras to a new router Name and Password?

Re: New Verizon WiFi Router

MplsCustomer — Tue, 09 Sep 2025 22:26:33 GMT

@kanders

The process is not simple. See this Help topic:

https://support.google.com/googlenest/answer/9223711

Re: New Verizon WiFi Router

mdr2 — Fri, 12 Sep 2025 02:27:01 GMT

Yes, this is a HUGH pain in the butt for Google Cameras. If you can give your new router the same name and password you will save yourself literally hours of work. Not to mention some of your cameras may not come back if you try and move them to the new WIFI. There are 100's of post over the last 5 years of folks complaining about how difficult this is. And Google does NOTHING to fix the issue.

Re: New Verizon WiFi Router

GabrielaG — Fri, 12 Sep 2025 23:46:47 GMT

Hi @mdr2,

Thanks for reaching out to the Google Nest Community. I understand how frustrating it can be when you can't easily find a way to update your Nest Camera's WiFi information by changing your router name and password, especially since many users have expressed this same issue. I'm glad to share more information.

We're always looking for ways to improve our products and support. Please consider sharing your thoughts directly with our development team through this feedback form. Your input will help us prioritize features and ensure that we're meeting the needs of our diverse user base.

Feel free to keep us posting if you have more questions.

Regards,

Gabriela