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    <title>topic Re: Nest camera migration issues in Cameras and Doorbells</title>
    <link>https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-camera-migration-issues/m-p/793746#M113046</link>
    <description>&lt;P&gt;Hi&amp;nbsp;Pasman,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for reaching out to the community. I'm sorry you're having trouble with your Nest Doorbell and Nest Cameras showing offline; because even after migrating and performing a factory reset, they still can't reconnect. I appreciate the troubleshooting steps you've already taken. I know how frustrating it is when things don’t work as expected, and I’m happy to help.&lt;/P&gt;
&lt;P&gt;For better assistance, please answer the following questions:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Which models of Nest Doorbell and Nest Camera are you using? (Here is a helpful article to &lt;A href="https://support.google.com/googlenest/answer/9259110" target="_self"&gt;check which model of Nest Doorbell and Nest Camera you have&lt;/A&gt;).&lt;/LI&gt;
&lt;LI&gt;Are there any appliances nearby that might cause interference, such as microwaves, baby monitors, or cordless phones?&lt;/LI&gt;
&lt;LI&gt;For cameras with the status light turned off, have you tried plugging them into a different power outlet?&lt;/LI&gt;
&lt;LI&gt;Which Wi-Fi frequency band are you attempting to connect to (2.4 GHz or 5 GHz)?&lt;/LI&gt;
&lt;LI&gt;Since you have a Gigabit setup, could you share the brand/model of the routers you are using across these homes?&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Please keep me posted on your findings.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Byron&lt;/P&gt;</description>
    <pubDate>Wed, 25 Feb 2026 20:07:55 GMT</pubDate>
    <dc:creator>ByronP</dc:creator>
    <dc:date>2026-02-25T20:07:55Z</dc:date>
    <item>
      <title>Nest camera migration issues</title>
      <link>https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-camera-migration-issues/m-p/792825#M113013</link>
      <description>&lt;P&gt;I have Nest cameras in three homes. &amp;nbsp;All different WIFI.&lt;/P&gt;&lt;P&gt;I have doorbell cameras and outdoor cameras in all homes.&lt;/P&gt;&lt;P&gt;A month ago I migrated all three locations to google home from Nest.&lt;/P&gt;&lt;P&gt;Cameras in all locations frequently go offline. &amp;nbsp; Sometimes they come back on their own. &amp;nbsp;I have cameras offline in each location now, permanently. &amp;nbsp;Ie. I pulled the camera down, reset it and can't get it back on my network. &amp;nbsp;It's dead.&lt;/P&gt;&lt;P&gt;Something changed to the software on the cameras. &amp;nbsp;They either require more power or more bandwidth than before.&lt;/P&gt;&lt;P&gt;One of the locations has Gig ethernet with a WIFI location near the cameras. &amp;nbsp;Camera still goes offline.&lt;/P&gt;&lt;P&gt;Either this get resolved with a software fix to save the cameras that aren't permanently dead or this will cost me thousands per location.&lt;/P&gt;</description>
      <pubDate>Sat, 21 Feb 2026 22:07:58 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-camera-migration-issues/m-p/792825#M113013</guid>
      <dc:creator>Pasman</dc:creator>
      <dc:date>2026-02-21T22:07:58Z</dc:date>
    </item>
    <item>
      <title>Re: Nest camera migration issues</title>
      <link>https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-camera-migration-issues/m-p/793746#M113046</link>
      <description>&lt;P&gt;Hi&amp;nbsp;Pasman,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for reaching out to the community. I'm sorry you're having trouble with your Nest Doorbell and Nest Cameras showing offline; because even after migrating and performing a factory reset, they still can't reconnect. I appreciate the troubleshooting steps you've already taken. I know how frustrating it is when things don’t work as expected, and I’m happy to help.&lt;/P&gt;
&lt;P&gt;For better assistance, please answer the following questions:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;Which models of Nest Doorbell and Nest Camera are you using? (Here is a helpful article to &lt;A href="https://support.google.com/googlenest/answer/9259110" target="_self"&gt;check which model of Nest Doorbell and Nest Camera you have&lt;/A&gt;).&lt;/LI&gt;
&lt;LI&gt;Are there any appliances nearby that might cause interference, such as microwaves, baby monitors, or cordless phones?&lt;/LI&gt;
&lt;LI&gt;For cameras with the status light turned off, have you tried plugging them into a different power outlet?&lt;/LI&gt;
&lt;LI&gt;Which Wi-Fi frequency band are you attempting to connect to (2.4 GHz or 5 GHz)?&lt;/LI&gt;
&lt;LI&gt;Since you have a Gigabit setup, could you share the brand/model of the routers you are using across these homes?&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Please keep me posted on your findings.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Byron&lt;/P&gt;</description>
      <pubDate>Wed, 25 Feb 2026 20:07:55 GMT</pubDate>
      <guid>https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-camera-migration-issues/m-p/793746#M113046</guid>
      <dc:creator>ByronP</dc:creator>
      <dc:date>2026-02-25T20:07:55Z</dc:date>
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