Gen2 WDoorbell - No Gear Icon in Home App (won't connect to new router)

mindcell — Fri, 06 Mar 2026 01:11:33 GMT

I replaced my router. Everything wifi has reconnected with minimal pain except for the Google Doorbell.

I think the doorbell is connected, except I see no video. Every solution I have found tells me to select the 'settings' Gear Icon before the next step...but... There is no Gear Icon, neither in the Google Home App nor Web.

I have performed all other router, phone and doorbell power off/on procedures. I removed and reinstalled the app, but that doesn't expalin why i don't see it on the 'Home' web.

Do not get any alerts when someone is at the door, nor a notification on my phone, however the doorbell inside the house rings when the button is pressed.

Is there a way to verify the doorbell is connected to the new router and forget the old one. I tried removing the doorbell device and reintalling, I have no idea if it worked, all indications did not change.

Any solutions?

Thank you!

Re: Gen2 WDoorbell - No Gear Icon in Home App (won't connect to new router)

David_K — Fri, 06 Mar 2026 12:55:03 GMT

Hi @mindcell

Try these steps:
How to: Change camera or doorbell Wi-Fi network - Google Nest Community

topic Re: Gen2 WDoorbell - No Gear Icon in Home App (won't connect to new router) in Cameras and Doorbells

Gen2 WDoorbell - No Gear Icon in Home App (won't connect to new router)

Re: Gen2 WDoorbell - No Gear Icon in Home App (won't connect to new router)