topic Re: Google doorbell 3rd gen will not complete setup, can't connect to wifi in Cameras and Doorbells

Google doorbell 3rd gen will not complete setup, can't connect to wifi

Papertiger — Tue, 28 Apr 2026 15:31:41 GMT

Same issue here, it keeps telling me to reset and try again and even after doing so it keeps telling me to reset. I even returned it for a new one and am still getting the same reset and try again message

Re: Google doorbell 3rd gen will not complete setup, can't connect to wifi

Papertiger — Sat, 25 Apr 2026 05:53:57 GMT

yes they tried to help through remote access to my nest account but still the same issues. They offered me an exchange but I have no faith that it will work a 3rd time. Returning to Amazon and looking elsewhere.

Re: Google doorbell 3rd gen will not complete setup, can't connect to wifi

humbertogarcia — Sat, 02 May 2026 18:31:27 GMT

Hi Papertiger,

Thank you for posting in the community! I’m sorry to hear the setup issues with your Google Nest Doorbell (3rd gen) persisted despite trying two different units. I appreciate you sharing those troubleshooting details.

Since they didn't resolve the issue, please let me know if you’d like to reconsider the exchange our team previously offered. I'd be happy to help!

Regards,

Humberto