topic Re: No Event Detected in Cameras and Doorbells

No Event Detected

Roger91941 — Sun, 12 Apr 2026 13:09:09 GMT

My cameras will stop recording and say “no event detected “ when I know there was something. I do not see any setting to change this. I have had two security events happen and they were not recorded.

Re: No Event Detected

virnab — Thu, 16 Apr 2026 02:50:47 GMT

Hi Roger91941,

Thank you for reaching out to our community! I understand that your cameras aren’t recording as expected and that you’re receiving a "no event detected" message even though you know movement occurred. I appreciate you checking your settings beforehand, and I want to help you figure out why this is happening.

To get started, please provide some more information by answering the following questions:

Are you using Google Nest Cams? If so, what is the model of your Nest Cams? You can use this help center as a model reference: Technical specs for Nest cameras and doorbells.
Are you using an iPhone or an Android device? Is the operating system up to date?
Are you using the Nest app or the Google Home app to manage your cameras?
Are you signed into the same account that your cameras are linked to?
When did this issue start? Did anything change in your home or with your camera setup around that time?
Do you have a Google Home Premium subscription? If so, what type of Google Home Premium subscription do you have?
Is the entire video history missing, or just certain portions?
How is your home internet connection? Have you noticed any other devices going offline or experiencing slow speeds lately?

Please provide the details above so I can proceed with the most effective troubleshooting steps for your setup.

Best regards,

Virna

Re: No Event Detected

Edgarcisa — Wed, 29 Apr 2026 12:25:45 GMT

Recording from last night is missing can I get a copy

Re: No Event Detected

virnab — Wed, 29 Apr 2026 18:17:26 GMT

Hi Edgarcisa,

Thank you for posting in the community! I understand you need help recovering a recording from last night. I'm happy to assist you with this.

To get started, please provide a bit more information so I can better assist you:

Are you using Google Nest Cams? If so, what is the model of your Nest Cams? You can use this help center as a model reference: Technical specs for Nest cameras and doorbells.
What exactly happens when you try to view the missing recording?
Are you using an iPhone or an Android device? Is the operating system up to date?
Which app are you using to manage your cameras—the Nest app or the Google Home app?
Are you signed into the same account the camera is linked to?
Do you have a Nest Aware subscription? If so, which plan do you have (Nest Aware or Nest Aware Plus)?

Please keep me posted!

Best regards,

Virna