https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/61404#M11797 <P>If you do not have the Nest Aware subscription, your video will be gone in 3 hours. Once you get an alert, you have 3 hours to view and save (download) the video event, if not, it is overwritten in a rolling 3 hour timed loop recording takes place. There are different Nest Aware subscriptions, I have the 30 day event storage Nest Aware plan, and it allows as many cameras, devices as you have, to store video under the one plan. I have 6 cameras and a Nest Hello, and I can view any event back 30 days. Plus you get other features, like package, people and vehicle detection.<BR /><A href="https://store.google.com/product/nest_aware?hl=en-US" target="_blank" rel="noopener">https://store.google.com/product/nest_aware?hl=en-US</A></P> Sat, 11 Dec 2021 12:21:25 GMT BG 2021-12-11T12:21:25Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/60435#M11609 <P>When my camera detects activity, I get a notification and can view the video. However, after a short period of time, the video is gone from history. I've had the camera for over a week and no recorded events show in my history.</P> Thu, 09 Dec 2021 21:14:10 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/60435#M11609 kjk1210 2021-12-09T21:14:10Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/61404#M11797 <P>If you do not have the Nest Aware subscription, your video will be gone in 3 hours. Once you get an alert, you have 3 hours to view and save (download) the video event, if not, it is overwritten in a rolling 3 hour timed loop recording takes place. There are different Nest Aware subscriptions, I have the 30 day event storage Nest Aware plan, and it allows as many cameras, devices as you have, to store video under the one plan. I have 6 cameras and a Nest Hello, and I can view any event back 30 days. Plus you get other features, like package, people and vehicle detection.<BR /><A href="https://store.google.com/product/nest_aware?hl=en-US" target="_blank" rel="noopener">https://store.google.com/product/nest_aware?hl=en-US</A></P> Sat, 11 Dec 2021 12:21:25 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/61404#M11797 BG 2021-12-11T12:21:25Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/107867#M20778 <P>Hey there,</P> <P>&nbsp;</P> <P>I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.</P> <P>&nbsp;</P> <P><A href="https://bit.ly/3E1zXjp" target="_blank">Here</A> is a great link on how Nest Aware works and how to subscribe, and <A href="https://bit.ly/3qUNAL9" target="_blank">here</A> is a link on how to manage your subscription.&nbsp;</P> <P>&nbsp;</P> <P>Please let me know if you need further assistance.</P> <P>Best Regards,</P> <P>Brad.</P> Thu, 17 Feb 2022 18:51:27 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/107867#M20778 Brad 2022-02-17T18:51:27Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/110339#M21325 <P>Hi there,</P> <P>&nbsp;</P> <P>Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.&nbsp;</P> <P>&nbsp;</P> <P>Best Regards,</P> <P>Brad.</P> Mon, 21 Feb 2022 23:55:21 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/110339#M21325 Brad 2022-02-21T23:55:21Z https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/111672#M21630 <P><SPAN style="color:#000000; font-size:10pt">Hey Folks.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:#1d1c1d; font-size:10pt">At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.</SPAN></P> <P>&nbsp;</P> <P><SPAN style="color:#1d1c1d; font-size:10pt">Best Regards,</SPAN></P> <P>Brad.</P> Wed, 23 Feb 2022 17:33:00 GMT https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/My-outdoor-nest-web-cam-is-not-saving-video-history/m-p/111672#M21630 Brad 2022-02-23T17:33:00Z