topic Nest aware older devices on home app in Cameras and Doorbells

Nest aware older devices on home app

Digifoo — Tue, 14 Dec 2021 10:53:33 GMT

I have a number of devices (outdoor IQ), smoke detectors, yale lock, doorbell etc. I just recently bought a fooodlight (wired) and only now realized it won’t work in the nest app, it has to go via google home, which is super clunky. Anyway, not wanting to have cameras in multiple apps, I am prepared to bite the bullet and use home app. My problem is that I don’t seem to be able to find nest aware features for my older cameras (doorbell and IQ) in the home app. Am I missing something? Video history etc etc. it just seems to show live feed.

Re: Nest aware older devices on home app

Digifoo — Tue, 14 Dec 2021 11:48:39 GMT

UPDATE: I found the recorded history, but it didn’t have the features of nest? I can’t scroll through video history like I can in nest app? Only recorded events? Is this accurate? Will there be updates to home app to make it more functional like nest? It’s kind of an amazing feature they’d be killing if it is being removed.

Re: Nest aware older devices on home app

Brad — Wed, 02 Mar 2022 17:10:44 GMT

Hey there,

I am glad to hear that you are interested in subscribing to Nest Aware! If you have any of our Cameras or Doorbells, I would definitely suggest you get a Nest Aware subscription! I'd love to provide you with some helpful links explaining what it's all about.

Here is a great link on how Nest Aware works and how to subscribe, and here is a link on how to manage your subscription.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest aware older devices on home app

Brad — Mon, 07 Mar 2022 21:27:59 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest aware older devices on home app

Brad — Tue, 08 Mar 2022 21:38:15 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.