topic Re: Disable WPA3.... in Cameras and Doorbells

Disable WPA3....

Santicn4n — Fri, 12 Nov 2021 16:55:05 GMT

I have 3 Cisco Small Business APs setup. On the SSID I use for home automation I currently have it in WPA2 and WPA3 hybrid mode. The camera was failing setup for an hour.... until i finally went out on a whim and made a new SSID that was WPA2 only. This allowed the camera setup to be successful. How is a brand new product not compatible with WPA2/WPA3 or only WPA3 yet?

I have created feedback in the app but wanted to let the community know if you have WPA3 at all and cannot create a dedicated SSID and VLAN - turn it off and accept the security risk to get the cam setup.

Re: Disable WPA3....

Brad — Tue, 07 Dec 2021 21:44:30 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Disable WPA3....

Brad — Mon, 13 Dec 2021 21:12:58 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Disable WPA3....

Eric_B — Thu, 16 Dec 2021 21:26:59 GMT

Hey Santicn4n,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Eric

Re: Disable WPA3....

Brad — Tue, 21 Dec 2021 22:56:47 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.