topic Re: Doorbell Delayed Notifications to Speakers in Cameras and Doorbells

Doorbell Delayed Notifications to Speakers

MatMaj — Mon, 06 Dec 2021 19:58:57 GMT

Hello,

We just bought a Nest Doorbell (battery) and also a Nest 2nd Gen Speaker to act as a doorbell chime to give notifications when someone is at the door.

having set it all up and tested a few times, the speaker has about an 8-10sec delay from the time someone presses the doorbell to getting the speaker to say someone is at the door.

I think it defeats the purpose of having a doorbell and a speaker. It’s pretty useless.

Any troubleshooting fixes out there other than your usual restart, disconnect, and reconnect solutions?

Thanks

Re: Doorbell Delayed Notifications to Speakers

ezman — Thu, 09 Dec 2021 18:51:09 GMT

Not sure but mine is around 5-6 secs delay, wish it was immediate - is it immediate for anyone else?

Re: Doorbell Delayed Notifications to Speakers

mjchantler — Thu, 16 Dec 2021 14:40:57 GMT

Same here - around 5s before the 1st Nest speaker plays the chime sound and up to 8s for the slowest Nest speaker.

Re: Doorbell Delayed Notifications to Speakers

Brad — Thu, 16 Dec 2021 23:22:04 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Doorbell Delayed Notifications to Speakers

Brad — Mon, 20 Dec 2021 22:41:38 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: Doorbell Delayed Notifications to Speakers

ezman — Tue, 21 Dec 2021 11:50:47 GMT

Yes, Please can you ask what Google expect the notification experience to be. I can understand there are a lot of variables but in ideal network conditions? Is it like 3 seconds? Less, more?

Re: Doorbell Delayed Notifications to Speakers

MatMaj — Tue, 21 Dec 2021 22:38:58 GMT

Thanks Brad, no need anymore. I have returned all Google Echo System Products - I have found other brands to be much more responsive with a maximum lag of 1 second. It’s a shame, this was not possible with Google.

Re: Doorbell Delayed Notifications to Speakers

Brad — Tue, 21 Dec 2021 22:48:50 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.