topic Re: Camera seems to turn off between 6pm to 6am in Cameras and Doorbells

Camera seems to turn off between 6pm to 6am

JD1309 — Sat, 18 Dec 2021 18:27:09 GMT

My front camera only seems to record up til app 1800, nothing records after that. I have checked settings, no timer appears to be in operation

Re: Camera seems to turn off between 6pm to 6am

Brad — Wed, 22 Dec 2021 22:55:25 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera seems to turn off between 6pm to 6am

Zoo — Mon, 27 Dec 2021 18:47:17 GMT

Same issue. Works intermittently during day but mostly out at night when security is of utmost

importantance

Re: Camera seems to turn off between 6pm to 6am

Brad — Tue, 18 Jan 2022 18:59:30 GMT

Hey folks.

Do you happen to have any Home + Away settings activated? Have you messed around with your routines? I would suggest looking into that. Maybe looking into setting routines for them to be one at those times instead.

Please let me know if you need further assistance.

Best regards,

Brad.

Re: Camera seems to turn off between 6pm to 6am

Brad — Thu, 03 Mar 2022 18:42:14 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera seems to turn off between 6pm to 6am

Brad — Fri, 04 Mar 2022 19:51:58 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.