topic Removal tool not working. in Cameras and Doorbells

Removal tool not working.

akaeser52 — Sat, 25 Dec 2021 17:05:40 GMT

I just received a Nest Doorbell. It has a flat bar removal tool, not a pin. I was testing the mount before I mounted to the wall and now can't release it. Any help is appreciated.

Re: Removal tool not working.

EmptyNester — Sat, 25 Dec 2021 18:00:11 GMT

I had the exact same issue. It is not a good latch/release design in my opinion. Just keep trying and it will eventually come apart.

Re: Removal tool not working.

akaeser52 — Sat, 25 Dec 2021 18:12:49 GMT

Where does it go? There is a large slot in the bottom that it seems to slide around in

Re: Removal tool not working.

MplsCustomer — Sat, 25 Dec 2021 19:30:10 GMT

Maybe these two links will help:

https://support.google.com/googlenest/answer/9252289?hl=en#zippy=%2Cnest-doorbell-wired

https://www.youtube.com/watch?v=YeDwRuVDv-Q

And if that doesn't work, this guy resorted to using a small nail:

https://www.youtube.com/watch?v=xtNHM7tae9I

Re: Removal tool not working.

akaeser52 — Sat, 25 Dec 2021 21:10:43 GMT

Resolved. The release is now on the top of the doorbell.

Re: Removal tool not working.

GarrettDS — Mon, 27 Dec 2021 17:56:03 GMT

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS