topic Re: Nest Cam Preview Video Not Working with iPhone 11 IOS 15 in Cameras and Doorbells

Nest Cam Preview Video Not Working with iPhone 11 IOS 15

davidlan — Thu, 16 Dec 2021 06:22:57 GMT

Update my iPhone 11 to IOS 15.0.1 and I no longer have the Lock Screen preview video or the ability to individually clear each notification. A short swipe to the which previously gave you a short preview video now only shows “Options” and “Clear All”. The general options under Settings>Notifications is set to “Show Previews” Always and the Nest Notification Options “Show Previews” is set to Always. I also rebooted the phone and nothing. The same issue is with my iPad Pro so this is a change with IOS 15 that I do not like.

Hopefully it gets fixed.

Re: Nest Cam Preview Video Not Working with iPhone 11 IOS 15

Newjam — Wed, 29 Dec 2021 04:01:49 GMT

Tap and hold on the banner. After about a second the preview video will play.

Re: Nest Cam Preview Video Not Working with iPhone 11 IOS 15

Brad — Wed, 29 Dec 2021 18:53:06 GMT

Hello folks,

I am sorry to hear that you ran into this issue! But @Newjam is correct, you should be able to tap and hold your finger over the preview window and it should start. It does not work like it did previously but you can still view the footage there. Please let me know if you need further assistance.

Best regards,

Brad.

Re: Nest Cam Preview Video Not Working with iPhone 11 IOS 15

Brad — Thu, 03 Mar 2022 18:40:44 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Cam Preview Video Not Working with iPhone 11 IOS 15

Brad — Fri, 04 Mar 2022 18:54:10 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.