topic Re: outdoor nest cameras have condensation inside the lens of the camera. in Cameras and Doorbells

outdoor nest cameras have condensation inside the lens of the camera.

gageorgeson — Thu, 28 Oct 2021 18:17:28 GMT

I have six nest cameras in and around my home. Two of the outdoor cameras are located at my gate. They have been working great for the past 3 plus years, but recently after this most recent rain storm last week, both camera have condensation inside the lenses, resulting in poor picture quality. Again, both cameras have been in the same location and nothing has changed that would of caused this issue. Help

GA Georgeson

Re: outdoor nest cameras have condensation inside the lens of the camera.

stzum — Fri, 29 Oct 2021 14:53:32 GMT

I have exactly the same problem. 3 year old camera, lens flare started 4 days ago

Re: outdoor nest cameras have condensation inside the lens of the camera.

gageorgeson — Sat, 30 Oct 2021 22:05:47 GMT

Nest has not responded with a FIX.....

Re: outdoor nest cameras have condensation inside the lens of the camera.

GarrettDS — Fri, 12 Nov 2021 23:08:14 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed.

Do you still need help with this issue? I know that there's been a delay in response since you posted.
What other troubleshooting steps have you done thus far?

Please let me know if you need further assistance.

Best Regards,

Garrett DS

Re: outdoor nest cameras have condensation inside the lens of the camera.

stzum — Fri, 12 Nov 2021 23:46:48 GMT

Thanks I give up on Nest. The lens "fog" is slowly fading, and I will just continue using as is until I find another better brand. My nest hello is peeling. From others comments, a common problem ?

Re: outdoor nest cameras have condensation inside the lens of the camera.

cons18 — Sat, 13 Nov 2021 18:28:51 GMT

I have the same issue, and Nest/google is not addressing any suggested fix. I have 12 cameras that, up to today, I like, but with the lack of customer support, I will change to a brand that actually gives a crap

Re: outdoor nest cameras have condensation inside the lens of the camera.

Brad — Thu, 09 Dec 2021 18:37:28 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,

Brad.

Re: outdoor nest cameras have condensation inside the lens of the camera.

cons18 — Thu, 09 Dec 2021 19:56:45 GMT

yes Brad, since i never heard back from anyone, I STILL need help to resolve this issue.

Re: outdoor nest cameras have condensation inside the lens of the camera.

Brad — Thu, 09 Dec 2021 20:37:20 GMT

@cons18

I am sorry you are still awaiting assistance! I would be more than happy to look intio it for you. Can you explain to me more about your issue? What exactly do you need assistance with?

Best Regards,

Brad.

Re: outdoor nest cameras have condensation inside the lens of the camera.

cons18 — Thu, 09 Dec 2021 21:37:12 GMT

I have condensation on the camera lens so bad you can't see anything or anyone. I was hoping the colder weather would dry some of it up but it has not

Re: outdoor nest cameras have condensation inside the lens of the camera.

Brad — Tue, 14 Dec 2021 21:46:04 GMT

@cons18

Thank you for your patience with my replies! Thank you for explaining your issue a bit better! That is definitely not normal for the condensation to be present inside of the lens. Are you having this issue on all of your cameras? Or just a single or few cameras?

Best Regards,

Brad.

Re: outdoor nest cameras have condensation inside the lens of the camera.

cons18 — Tue, 14 Dec 2021 21:47:39 GMT

Just one camera.

Re: outdoor nest cameras have condensation inside the lens of the camera.

Tomas — Sun, 19 Dec 2021 02:29:45 GMT

Same here, a normal rain and the camera is ruined

Re: outdoor nest cameras have condensation inside the lens of the camera.

Tomas — Sun, 19 Dec 2021 02:31:40 GMT

same here

Re: outdoor nest cameras have condensation inside the lens of the camera.

ToddS — Sat, 01 Jan 2022 00:50:59 GMT

I'm having the same problem, the Nest Outdoor camera has condensation inside the lens, I have four of them and only one that has the issue, for what these cost and being outdoor rated really surprised that this happening and sure it won't be long before the rest have this same issue and then will no longer be visible do to the moisture blocking the site.

Todd

Re: outdoor nest cameras have condensation inside the lens of the camera.

Brad_sucks — Sun, 02 Jan 2022 22:01:00 GMT

Did this Brad douche ever reply or just keep asking the same questions that were answered with the first request?

Re: outdoor nest cameras have condensation inside the lens of the camera.

cons18 — Sun, 02 Jan 2022 22:28:00 GMT

He never replied, and I have now changed the camera; the old one has been sitting in a bag of rice, and the condensation is STILL there. I guess I will throw it away.

Re: outdoor nest cameras have condensation inside the lens of the camera.

Brad_sucks — Mon, 03 Jan 2022 18:14:29 GMT

Typical Google crap. Resolution is to either ignore or delete. I suppose that's how your stock price triples in 20 months.