topic Re: Camera in Cameras and Doorbells

Camera

Bluegreen10 — Tue, 31 Aug 2021 23:39:59 GMT

Can’t connect to my camera

Re: Camera

Brad — Fri, 10 Sep 2021 21:24:55 GMT

Hi there, Bluegreen10.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this issue for you and help find a solution. For clarification purposes, I'd like to ask you some questions.

Which Camera do you have?
Are you getting any errors?
What are you trying to connect the camera too? The Nest or Google Home App? Or connect it to the wifi?
Have you tried to restart the camera?
What other troubleshooting steps have you done thus far?

Please let me know if there is anything else I can do for you. I look forward to your response.

Best Regards,

Brad.

Re: Camera

GarrettDS — Fri, 17 Sep 2021 19:54:44 GMT

Hey there,

Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.

Garrett DS

Re: Camera

GarrettDS — Mon, 20 Sep 2021 20:25:05 GMT

Hey folks,

It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,

Garrett DS