topic Re: Nest cam mounting plate in Cameras and Doorbells

Nest cam mounting plate

rodcu — Fri, 10 Sep 2021 01:07:18 GMT

Hi. I dropped the wall mounting plate (the part you drill into the wall) into the water as I was attaching it to the side of my boat! Where can I find a replacement? Any suggestions?

Thanks in advance,

Rod

Re: Nest cam mounting plate

ai — Mon, 13 Sep 2021 18:26:04 GMT

Hi Rod,

Thanks for reaching out to us and welcome to our community! I'm sorry to hear your mounting bracket is now submerged, but I have created a case for you. Please check your email for a message from Google Support. (If it doesn't arrive, please check your spam folder--sometimes it ends up in there too.)

We appreciate your patience and hope we can resolve this together.

Best,

Re: Nest cam mounting plate

Mkap0408 — Fri, 17 Sep 2021 02:47:41 GMT

I too have an issue where the mounting plate was dropped and lost during an installation immediately following purchase. Can you help me understand how I can obtain a replacement?

Re: Nest cam mounting plate

brudomen — Wed, 05 Jan 2022 23:41:37 GMT

Did they every resolve this? I need a new mounting plate also

Re: Nest cam mounting plate

Brad — Wed, 05 Jan 2022 23:45:46 GMT

@brudomen

Thank you for your patience. Please fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.

Best Regards,

Brad.