topic Nest Aware Plus on Floodlight Camera in Cameras and Doorbells

Nest Aware Plus on Floodlight Camera

George3 — Sun, 09 Jan 2022 09:46:30 GMT

I have Nest Aware Plus for two front front cameras (on the Nest App). I recently installed a Nest Floodlight Camera and put it on the Google Home App (It doesn't allow this to be added to the Nest App). Both Apps are on the same Google account.
I find now that the new camera is not linking to the Nest Aware Plus, I only get 3 hours of events and no 24/7 recording whatsoever.
Nest state that several cameras can be put on the same Nest Aware Plus subscription.
How can I link these three cameras to my Nest Aware Plus account?

Re: Nest Aware Plus on Floodlight Camera

Jwillow84 — Sun, 16 Jan 2022 11:01:38 GMT

Have you found an answer yet? I have the same problem

Re: Nest Aware Plus on Floodlight Camera

Bnakano001 — Wed, 09 Feb 2022 21:46:05 GMT

Does NOT work with Nest Aware only Google Home?! Then should we stop paying for Nest Aware??

Re: Nest Aware Plus on Floodlight Camera

Jwillow84 — Thu, 10 Feb 2022 08:49:31 GMT

There isn't such a thing as Nest Aware anymore on it's own as far as I'm aware. Google bought out Nest and hence why the transition to their own app. The subscription is effectively a Google Nest subscription that is still being billed by Nest (but assume soon will be billed directly by Google).

P.s. My 24/7 recording works as normal, all features that Nest app had the Google app has (minus a better layout maybe).

Re: Nest Aware Plus on Floodlight Camera

Brad — Thu, 10 Feb 2022 18:06:50 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Aware Plus on Floodlight Camera

Jwillow84 — Thu, 10 Feb 2022 18:13:09 GMT

I'm all good now cheers

Re: Nest Aware Plus on Floodlight Camera

Brad — Thu, 10 Feb 2022 18:52:04 GMT

Hey Folks.

I am relieved to see that the issue has been resolved for you! At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.