topic Re: Nest doorbell can't hear voice only echo in Cameras and Doorbells

Nest doorbell can't hear voice only echo

Heatherlex — Wed, 05 Jan 2022 16:23:21 GMT

Hi,

I have this problem posted a lot but haven't seen a resolution. Can anyone help with this?

I have a Samsung S21 Ultra and just set the doorbell up but the person outside can only hear themselves echo and nothing from me speaking into the phone.

I was given the doorbell for a xmas present and would like to know if there is a way of solving this problem or do I need to return the doorbell for a refund?

I hope there is someone or Google with a solution to this

Re: Nest doorbell can't hear voice only echo

nmal2207 — Mon, 10 Jan 2022 05:40:54 GMT

I'd also like to hear if there's been any resolution to this. I've got a standard S21.

Re: Nest doorbell can't hear voice only echo

Brad — Tue, 11 Jan 2022 22:32:18 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest doorbell can't hear voice only echo

nmal2207 — Tue, 11 Jan 2022 23:35:44 GMT

Hi Brad. Yes most definitely still an issue for me. Thanks for checking in.

Re: Nest doorbell can't hear voice only echo

Heatherlex — Wed, 12 Jan 2022 10:00:37 GMT

Hi Brad,

Thank you for replying

This is still a problem, cannot find a solution anywhere, do you have a remedy?

Thank you, Heather

Re: Nest doorbell can't hear voice only echo

nmal2207 — Mon, 31 Jan 2022 05:22:44 GMT

Hi Brad,

Checking in to see if you have any options for us

Re: Nest doorbell can't hear voice only echo

Brad — Tue, 01 Feb 2022 17:53:50 GMT

Hey folks.

Thank you for your patience! This is a known bug. I'm afraid I do not have an ETA on anything. I am wondering if you have tried to Restart the Nest Doorbell? I would try to Factory Reset it if that works.

Best regards,

Brad.

Re: Nest doorbell can't hear voice only echo

Brad — Wed, 02 Feb 2022 18:30:17 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.