topic Re: Filter by zones in Cameras and Doorbells

Filter by zones

Fraxlin — Fri, 07 Jan 2022 07:49:12 GMT

Hi all,

is there a way in the video history to filter events per "user defined zones" in the Home app? I have multiple Google 2nd gen cams, and for each cam I have set multiple zones. When I go in video history I'm able to filter per cam or per event type (vehicle, people, etc.), but I didn't find a way to filter with my custom zones: sometimes I'm only interested in events generated in a particular cam zone (for ex. my property and not the public street). Do you know a way to filter this way?

Thanks

Re: Filter by zones

Brad — Thu, 13 Jan 2022 21:14:46 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Filter by zones

Brad — Mon, 17 Jan 2022 18:33:29 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Filter by zones

Fraxlin — Wed, 19 Jan 2022 19:32:31 GMT

Yes, even today I have the same issue: I don't know how to filter video history "per zones". For example, if I want to filter "animals" only for 1 specific zone I defined for a cam, I don't know how to do it.

Thanks

Re: Filter by zones

Brad — Fri, 21 Jan 2022 20:57:42 GMT

Hey there,

Take a look at this article to troubleshoot video history. It should help you figure out how to filter.

Best regards,

Brad.

Re: Filter by zones

Fraxlin — Tue, 25 Jan 2022 07:04:47 GMT

Thanks for the reply: I've already read that article, but it didn't answer my original question.

Re: Filter by zones

Brad — Tue, 25 Jan 2022 23:39:32 GMT

@Fraxlin

I am afraid this would mean that what you're looking for is not an option within the Google Home App. I apologize for the inconvenience! Please let me know if you need further assistance.

Best regards,

Brad.

Re: Filter by zones

Brad — Tue, 01 Feb 2022 17:15:36 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.