topic Re: How to increase the volume when talking through the camera? in Cameras and Doorbells

How to increase the volume when talking through the camera?

Robert651 — Sun, 16 Jan 2022 01:03:23 GMT

How do you increase the talk volume when talking through the camera. The volume is so low it’s barely audible. Person is next to the camera and can hardly hear me when talking through the camera.

Re: How to increase the volume when talking through the camera?

Rubes — Sun, 16 Jan 2022 19:12:40 GMT

I’m not aware of an option to modify volume levels of the Nest cameras. Perhaps it is a hardware issue?

Re: How to increase the volume when talking through the camera?

Robert651 — Tue, 18 Jan 2022 11:46:46 GMT

There are numerous community incidents with the same issue. Do you think everyone is having a hardware issue? I think a little more problem diagnostics needs to be done. You may want to examine the last few firmware/app updates to see which one may have lowered the volume. If an intruder can not hear you from the outdoor camera it's almost useless.

Re: How to increase the volume when talking through the camera?

Brad — Tue, 18 Jan 2022 16:54:49 GMT

Hi there,

Just checking in to see if you still need assistance with this issue.

Please let me know if you need further assistance.

Best Regards,

Brad.

P.S Thanks for your help, @Rubes!

Re: How to increase the volume when talking through the camera?

Robert651 — Thu, 20 Jan 2022 15:53:49 GMT

Yes, issue has not been resolved. Please address the issue

Re: How to increase the volume when talking through the camera?

Brad — Thu, 20 Jan 2022 17:28:20 GMT

@Robert651

There is no such option to adjust volume levels on Nest Cams or Doorbells. Your issue sounds like it could be a hardware-related issue. I would Factory Reset your device, and go from there. I wanted to remind you of some Important things to know before you factory reset. After you factory reset your camera or doorbell:

Your camera will forget your Wi-Fi network name and password.
Your camera will be "Offline" in the app. You won't be able to use it until you remove it from the app and reconnect it.
Any custom camera settings will revert to default settings.
If you want to save any video footage, before you factory reset, create video clips or timelapses and download the files to your phone or computer.
If you have a Nest Aware subscription and you plan to continue using your camera or doorbell with the same account, do not cancel your subscription.
If you plan to get rid of your camera or add it to a new account, before you factory reset, cancel your Nest Aware subscription. After you cancel, your camera's entire video history, Activity Zones, and snapshots will be erased as soon as you remove your camera from the app. Once your video history and snapshots are deleted, they're gone forever. They cannot be recovered. We do not keep backups.

Important: Because a factory reset permanently erases the items listed above, we don’t recommend doing it as a troubleshooting step until you’ve tried restarting your camera and other troubleshooting options.

Best regards,

Brad.

Re: How to increase the volume when talking through the camera?

Brad — Fri, 21 Jan 2022 17:36:34 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.