topic 30 day recordings in Cameras and Doorbells

30 day recordings

berenice — Mon, 31 Jan 2022 22:06:04 GMT

I have four nest cameras but only two seem to be recording events. when i check the subscription it shows only two are active and the others don't have subscription. How is that possible if it' the same account and how I do I get it resolved. Is there a number for support I can call?

Re: 30 day recordings

MplsCustomer — Tue, 01 Feb 2022 00:23:25 GMT

@berenice

Are all four cameras in the same "home" in the Google Home app and/or the Google Nest app?

Re: 30 day recordings

SteveT1 — Sat, 05 Feb 2022 03:59:45 GMT

Hi everyone,

Thanks for the help @MplsCustomer. Just checking in to see if you still need assistance with this.

Best Regards,

Steve

Re: 30 day recordings

Brad — Mon, 07 Feb 2022 20:06:14 GMT

Hey everyone,

It looks like we've come to a reasonable conclusion to this conversation. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments.

Best regards,

Brad

Re: 30 day recordings

Brad — Tue, 08 Feb 2022 20:08:17 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.