topic Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App? in Cameras and Doorbells

Why can I see all of my cameras in the Google Home App but only one in the Nest App?

LJW220570 — Tue, 01 Feb 2022 00:58:34 GMT

Why can I see all of my cameras in the Google Home App but only one in the Nest App?

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

MplsCustomer — Tue, 01 Feb 2022 02:47:00 GMT

Google Nest cameras and doorbells (such as the battery doorbell and camera and the floodlight camera) released starting in the fall of 2021 can be accessed ONLY in the Google Home app and NOT in the Google Nest app or on the home.nest.com website. Previous cameras' feeds can be viewed in the Google Home app, but their history and admin settings can ONLY be accessed in the Google Nest app or on the home.nest.com website.

Google Nest has posted its rationale for this strategy--along with considerable customer reactions--in these posts in blogs in this forum:

https://www.googlenestcommunity.com/t5/Blog/Message-from-our-GM-Updates-for-our-Nest-customers/ba-p/17122

https://www.googlenestcommunity.com/t5/Blog/New-Cameras-and-Google-Home-app/ba-p/4632

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

LJW220570 — Tue, 01 Feb 2022 04:07:28 GMT

I have one Google "Nest Hub Max" camera that works on the Google Home App & Google Nest App & 2 x "Nest Cam Indoor Wired" that works only through Google Home App so would what you say above apply?

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

MplsCustomer — Tue, 01 Feb 2022 04:16:43 GMT

The "Nest Cam (indoor, wired)" is also one of the new Google Nest cameras released starting in the fall of 2021 that work only in the Google Home app.

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

LJW220570 — Tue, 01 Feb 2022 04:40:41 GMT

How do you download a video clip from the google home app?

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

MplsCustomer — Tue, 01 Feb 2022 15:15:32 GMT

For our new Google Nest Camera (Battery), we can go to the Google Home app, select History and then Full History, select the event, click on Event Details, and then click on either the download icon or the ellipsis (...) in the upper right corer to select "Save clip to device" to save just the clip to our phone. We cannot, as on our older Google Nest cameras, go to home.nest.com to edit and save a clip.

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

SteveT1 — Mon, 07 Feb 2022 22:15:18 GMT

Hi everyone,

Appreciate the help @MplsCustomer. Just checking in to see if you still need assistance with this.

Best Regards,

Steve

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

The_General — Sun, 13 Feb 2022 09:59:11 GMT

This is not correct. Because they sell the Nest Doorbell and Nest Hub together for the very purpose of being able to view your Doorbell when someone rings it. There is countless YouTube videos that demonstrate the Hub coming to life when the doorbell is rung.

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

Brad — Mon, 14 Feb 2022 16:51:29 GMT

Hi there, folks.

Do you still need help with this issue? I know that there's been a delay in response since you posted. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Why can I see all of my cameras in the Google Home App but only one in the Nest App?

Brad — Tue, 15 Feb 2022 20:52:38 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.