topic Re: Camera power issues in Cameras and Doorbells

Camera power issues

TJ3 — Sat, 29 Jan 2022 07:04:42 GMT

How do you even get hold of google

camera won’t power on I have a full suite of products and need this camera replacing or repairing yet I cannot get hold of google- emails unanswered and phone calls dropped on the rare occasion they are answered!

Losing faith

Re: Camera power issues

Brad — Fri, 04 Feb 2022 22:10:24 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. I am sorry to hear that you have had a hard time getting a hold of support! You can also submit your concerns, and then support will reach out to you. You can find the form here.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera power issues

Brad — Tue, 08 Feb 2022 18:22:50 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Camera power issues

TJ3 — Tue, 08 Feb 2022 19:13:02 GMT

Nothing from google at all

just rubbish to be honest

never again

Re: Camera power issues

Brad — Tue, 08 Feb 2022 19:56:05 GMT

Hey Folks.

I am sorry to hear that you have had a poor experience with Support! I wish the outcome was different. At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.