topic Re: Nest Hello Doorbell - Reboot Feature in Cameras and Doorbells

Nest Hello Doorbell - Reboot Feature

TommyWojo — Sun, 05 Dec 2021 19:09:43 GMT

At times, the Hello Doorbell stream viewed on a Nest Hub Max fades away, Why ?

Wifi Signal Strength ?

Outdated NIC ?

Outdated Firmware ?

Suggestion:

Provide a Reboot Option with Monitoring Tools.

Re: Nest Hello Doorbell - Reboot Feature

Krutsch — Fri, 17 Dec 2021 22:12:58 GMT

Same issue... brand new and periodically, I receive an error that live video is not available. I remove the doorbell from the mount, plug it back in, (sometimes) restart my Google Nest Mesh WiFi and it all works. Would be nice if there was a restart option, like there is on the Mesh WiFi points.

Re: Nest Hello Doorbell - Reboot Feature

Brad — Wed, 02 Feb 2022 18:52:11 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Hello Doorbell - Reboot Feature

Brad — Tue, 08 Feb 2022 20:05:36 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Nest Hello Doorbell - Reboot Feature

Brad — Wed, 09 Feb 2022 20:07:26 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.