topic muting clip in Cameras and Doorbells

muting clip

subpoenaman — Fri, 11 Feb 2022 23:01:57 GMT

I'm not sure I'm in the correct spot for this question, I'm wondering why there is not a mute icon when I'm viewing a camera footage on my android nest app. for instance if I'm in a restaurant and I decide to view my Livingroom cam and the tv is on it is very disturbing to whom ever I'm next to, as it is now unless I'm missing something I have to stop the sound by using the phone's button to turn down the sound which I can easily forget to turn the volume back up when I'm done with the nest app, with other cameras I own they all have an icon on the screen that I'm viewing I can just mute or turn off the sound for the video I'm watching.

Re: muting clip

MelbaDT — Wed, 16 Feb 2022 03:39:43 GMT

Hi subpoenaman,

Thanks for reaching out and sorry for the delayed response. I understand how you feel about this missing functionality — rest assured that we're always on the lookout for way to improve so we'll take this as feedback.

Keep an eye out on this Community page or follow our social channels for news and updates.

Best,

Melba

Re: muting clip

MelbaDT — Sat, 19 Feb 2022 07:01:58 GMT

Hey there,

Since it's been awhile since this thread was last updated, we'll be locking it if we won't hear back from you again within a day. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Melba

Re: muting clip

Brad — Mon, 21 Feb 2022 19:09:08 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.