topic Re: Outdoor camera in Cameras and Doorbells

Outdoor camera

golferlouie — Sun, 28 Nov 2021 16:23:30 GMT

I have had a Nest Outdoor wired camera for about 3 years. It has suddenly gone dark. I have check the plug and it is working, I have taken the camera down and brought it inside and tried plugging it in in several places, It is dead, no light on the camera. I assume it is out of warranty and it is just my tough luck.

Re: Outdoor camera

Scruffy — Sun, 28 Nov 2021 22:52:36 GMT

Haven't looked, but a reset button is present, a small hole on the front

Re: Outdoor camera

LeLe — Mon, 29 Nov 2021 05:31:33 GMT

Same thing happened to my 3 cameras on Thanksgiving Day! I’m bummed out because that’s 3 cameras, all out at the same time! It’s hard to believe all 3 have gone out on the same day. 2 were installed about 3 to 3 1/2 years ago and the other one was installed about 1 to 1 1/2 years ago. 2-3 years for them to go completely out without notice is totally unacceptable; based on how much they cost!!! Since they won’t connect or power up, tech support couldn’t help me. Frustrated to say the least.

Re: Outdoor camera

LeLe — Tue, 30 Nov 2021 03:07:53 GMT

Turns out the power cord running the camera cord to the power source needed to be replaced. My cameras are now working!!!

Re: Outdoor camera

Brad — Tue, 11 Jan 2022 20:35:09 GMT

Hi there,

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Outdoor camera

Brad — Thu, 10 Feb 2022 23:29:37 GMT

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.

Best Regards,

Brad.

Re: Outdoor camera

Brad — Mon, 14 Feb 2022 17:26:09 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.