topic Re: Red solid light in Cameras and Doorbells

Red solid light

Uc7292 — Sat, 05 Feb 2022 14:51:19 GMT

What does this indicate sometime not recording events

Re: Red solid light

MplsCustomer — Sat, 05 Feb 2022 15:09:58 GMT

We haven't encountered this on our cameras, but Google Nest Help's website says this; I think you might need to contact Google Nest Support, since their message doesn't tell us much:

"LED isn’t working properly"
"If there's a solid red status light, it means the LED isn’t working properly. Contact Nest Support for help."

https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-indoor-and-outdoor

Re: Red solid light

MelbaDT — Sat, 12 Feb 2022 02:41:22 GMT

Hey folks,

Thanks for your answer and recommendation, MplsCustomer.

@Uc7292, thanks for reaching out to the Google Nest Community. I wanted to ensure this has been taken cared off. Have you had the chance to get in touch with our support team? If not yet, let me know so I can help you further.

Best,

Melba

Re: Red solid light

MelbaDT — Tue, 15 Feb 2022 13:31:06 GMT

Hey there,

Checking back in should you still need help with your Nest camera.

Best,

Melba

Re: Red solid light

Brad — Wed, 16 Feb 2022 16:21:48 GMT

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.