topic Notifications with thumbnail in Cameras and Doorbells

Notifications with thumbnail

yorkshiresprite — Thu, 17 Feb 2022 18:49:59 GMT

Why don't the doorbell notifications include a thumbnail preview like the cameras do?

I get leads of "Person seen" notifications, but have to actually go into the app and reply the event to be able to see who it was.

The cameras, although not perfect as they often miss the action, at least include a thumbnail.

Re: Notifications with thumbnail

Jimmy_J — Mon, 21 Feb 2022 21:53:16 GMT

sharing my feedback to save ANYONE the frustration we've all had with these @Google products.

re: cameras (doorbells, nest cams, etc)

1. the 2way voice does not work if you have a samsung device. @Google has known about this for over a year but hasn't fixed it. Isn't it great that when someone rings your doorbell, you cannot even talk to them? Great product.

2.live video streaming is not available from any of the cameras to chromecast. It is advertised all over, including the on the box and during the @Google home app setup - but it isn't an option.

So, you can't talk over them, or see the feeds - what is the point.

I've called google support, the google store, and ALL of the reps are worthless. They have done nothing to help or make this right.

If you are considering a home security camera, or doorbell, I would STRONGLY recommend you look elsewhere. @Google service is trash, just like their devices.

Feel free to reply if you have any questions or if I can provide more details. I hope no one has to go through this and be out nearly $500 for products that are useless.

Re: Notifications with thumbnail

Brad — Tue, 03 May 2022 17:41:17 GMT

Hey folks,

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,

Brad.